Begin Group Ltd.
Privacy Policy
Effective date: 20 April 2026
Begin Group Ltd
Privacy Policy
Effective date: 20 April 2026
This Privacy Policy explains how Begin Group Ltd (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you visit our website, use our platform, or become a client. We take your privacy seriously and comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
1. Who we are
Begin Group Ltd is the data controller for the personal data we collect about you through our website (begin.co.uk), our client platform (app.begin.co.uk), and in the course of providing our services.
Our registered company number is 15471440 and our registered office is at Fairstead, Borers Arms Road, Copthorne, Crawley, England, RH10 3LJ.
If you have any questions about this policy or about how we handle your personal data, please contact us:
Email: info@begin.co.uk
Telephone: 07867 525489
2. What personal data we collect
Depending on your relationship with us, we may collect the following categories of personal data:
Website visitors
Technical data such as IP address, browser type, device information, and pages visited.
Cookie data (see our Cookie Policy for details).
Information you submit via contact forms, such as your name, email address, phone number, and message.
Prospective and current clients
Name, business name, email address, phone number, and postal address.
Billing and payment information (processed by our payment provider, not stored by us in full).
Account credentials for the platform.
Correspondence and support requests.
Any other information you choose to provide.
3. How we collect your personal data
We collect personal data:
Directly from you when you enquire, sign up, or communicate with us.
Automatically when you visit our website (through cookies, analytics, and similar technologies).
From third parties such as referrers, public business directories, or online sources when conducting business outreach.
4. Why we use your personal data and our lawful basis
We process your personal data for the following purposes, under the following lawful bases of the UK GDPR:
To provide our services (contract)
We need to process your personal data to set up your account, deliver your subscription, provide support, and manage our relationship with you.
To take payment (contract and legal obligation)
We process payment information to collect Fees and fulfil our legal accounting and tax obligations.
To run our business (legitimate interests)
We rely on our legitimate interests to operate, promote, and improve our business, including marketing to prospective clients, analysing website usage, preventing fraud, and maintaining the security of our systems. You have the right to object to processing carried out on this basis.
To send marketing communications (consent or legitimate interests)
We may send you marketing emails or messages where you have given your consent or where we have a legitimate interest and you have not opted out. You can unsubscribe at any time.
To meet legal obligations (legal obligation)
We process personal data where required to comply with applicable law, including responding to lawful requests from regulators or law enforcement.
5. Cookies and tracking
Our website uses cookies and similar technologies. Some are essential for the site to function; others help us analyse how visitors use the site and measure the effectiveness of our marketing. Full details are set out in our Cookie Policy.
6. Who we share your personal data with
We do not sell your personal data. We may share your personal data with the following categories of recipients, only where necessary and with appropriate safeguards in place:
Our technology providers, including the provider of our client platform, our hosting provider, our email service provider, our payment processor, and our analytics providers.
Professional advisers such as our accountants, lawyers, or insurers, where required.
Regulators, law enforcement, or government authorities where we are legally required to disclose information.
A successor business in the event of a sale, merger, or reorganisation of our company.
A full list of our sub-processors is available on request. Please email info@begin.co.uk.
7. International transfers
Some of our technology providers are based outside the UK. Where personal data is transferred outside the UK, we make sure appropriate safeguards are in place, such as the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses, or an adequacy decision by the UK government. You may request further information about these safeguards by contacting us.
8. How long we keep your personal data
We retain personal data only for as long as necessary for the purposes for which it was collected, including to meet legal, accounting, or reporting requirements.
Client account data: for the duration of your Subscription and for up to 6 years after termination, in line with our legal and tax obligations.
Enquiries from prospective clients: up to 24 months from last contact, unless you become a client.
Marketing records: until you unsubscribe or object, after which we keep a suppression record to respect your choice.
Platform data after termination: up to 60 days after the end of your Subscription, unless a hosting-only arrangement is agreed.
Website analytics data: up to 26 months.
9. How we protect your personal data
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure. These measures include access controls, encryption in transit, secure password management, and working only with reputable, GDPR-compliant service providers. Our client platform stores data through a GDPR-compliant third-party infrastructure.
No method of transmission or storage is 100% secure. We will notify you and the Information Commissioner’s Office (ICO) of any personal data breach where required by law.
10. Your rights
Under the UK GDPR, you have the following rights in respect of your personal data:
The right to be informed about how we use your data.
The right of access to the personal data we hold about you.
The right to rectification of inaccurate or incomplete data.
The right to erasure (the “right to be forgotten”) in certain circumstances.
The right to restrict processing in certain circumstances.
The right to data portability.
The right to object to processing based on legitimate interests or direct marketing.
The right to withdraw consent where processing is based on consent.
Rights in relation to automated decision-making and profiling.
To exercise any of these rights, please contact us at info@begin.co.uk. We will respond within one month. There is normally no charge for exercising your rights.
11. Complaints
We aim to handle every query or complaint personally. If you have a concern about how we have handled your personal data, please contact us at info@begin.co.uk or on 07867 525489 and we will do our best to put things right.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection authority:
Website: ico.org.uk
Telephone: 0303 123 1113
Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
12. Children
Our services are aimed at businesses and are not intended for children under 16. We do not knowingly collect personal data from children. If you believe we have collected data about a child, please contact us and we will delete it.
13. Third-party links
Our website and platform may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before providing them with your personal data.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, and we will notify you of any material changes by email or through the platform. The effective date at the top of this policy shows when it was last updated.
15. Contact us
If you have any questions about this Privacy Policy or how we use your personal data, please contact:
Begin Group Ltd
Fairstead, Borers Arms Road, Copthorne, Crawley, England, RH10 3LJ
Email: info@begin.co.uk
Telephone: 07867 525489
Begin Group Ltd — Company number 15471440
Registered in England and Wales
info@begin.co.uk | 07867 525489 | begin.co.uk